The Land Transportation Franchising and Regulatory Board (LTFRB) on Thursday called on operators of public utility vehicles (PUV) to request an updated fare matrix at a nearby LTFRB office as a new fare hike takes effect Oct. 3.

In a Facebook post, the LTFRB said posting a fare matrix inside PUVs is required as part of the fare increase order.

Before visiting an LTFRB office, PUV operators must secure their latest OR/CR (Official Receipt/Certificate of Registration) from the Land Transportation Office, a franchise verification, a copy of their Provisional Authority (PA) for those without a Certificate of Public Convenience (CPC), and an official receipt of payment.

“Bukas ang tanggapan ng LTFRB upang tumanggap ng mga request ng Fare Matrix/Guide mula Lunes hanggang Sabado (LTFRB offices are open to receive requests for fare matrix/guide from Monday to Saturday),” it said.

Once at an LTFRB office, PUV operators may proceed to window 13 or 14 for payment assessment, pay the fee at the cashier to receive their official receipt of payment, proceed to window 12 to submit their documentary requirements, and wait for up to two days before securing their fare matrix/guide at Window 11.

While PUV operators may receive their copy of the new fare matrix, the fare increase will only be effective beginning Oct. 3.

“Hindi pinahihintulutan ang mga PUV driver na magtaas ng singil habang hindi pa epektibo ang fare increase (PUV drivers are not allowed to ask for the new fare while the fare increase is not yet in effect),” it said.

It reminded PUV operators and drivers to follow the regulations and policies stated in their PA, CPC, and Joint Administrative Order 2014-01.

It also called on the public to reach out to the LTFRB 24/7 hotline 1342 for any complaints or inquiries.

They may also send a message to the LTFRB official Facebook page or visit the official website of the LTFRB.

Last week, the LTFRB announced a fare increase for traditional and modern public utility jeepneys, public utility buses, taxis, and transport network vehicle services due to the continued rise in fuel prices.

A fare increase for UV Express units is still being discussed by the LTFRB. (PNA)