ACT-CIS Party-list Rep. Yap Questions Grab’s Refund System

MOST READ

A party-list lawmaker questioned the Grab Philippines’ refund system after several of its passengers expressed dismay over the measly rebate they received from the ride-hailing service company.

ACT-CIS Party-list Representative Eric Go Yap noted that Grab passengers received an amount as low as PHP1, or an average of PHP20, after the firm rolled out a refund worth PHP19.2 million as ordered by the Philippine Competition Commission (PCC) for overcharging violations.

“Hindi makatwiran ang refund na ito. Napakaliit! Hindi tayo naniniwala na sa isang ride, wala pang piso ang maire-refund sayo. Buti sana kung sa drivers ito lahat napupunta eh (This refund is unjust. It’s too small. We don’t believe that a single ride is only less than a peso worth of refund. It would have been acceptable if everything goes to the drivers),” Yap said.

“Hindi pwedeng sa bawat violation nila, refund na lang ang gagawin. Hindi lang isang beses ito nangyari noong 2019 (The penalty should not be just a refund for every violation. This [overpricing] did not just occur once in 2019),” Yap added.

Yap noted that the “unfair and unjustified” pricing of Grab has been discovered during two separate monitoring periods last year.

He said Grab must honor its commitment to meet the price cap, as he echoed the woes of Filipinos for its unreasonable pricing.

“Sabi nila kung hindi mo kaya magbayad, huwag ka na lang mag-book ng Grab. Hindi ito issue na kung afford ba ng ordinaryong Pilipino ang presyo ng pamasahe ng Grab, ang issue rito ay kung tama ang kanilang sinisingil sa kanilang riders (They said that you shouldn’t book a Grab if you can’t afford it. But this is not an issue of whether an ordinary Filipino can afford Grab’s fares. The issue here is whether the company is charging the right price for its riders),” Yap said.

The lawmaker said that aside from Grab, there are already new firms that entered the market but yet to make a significant difference in the competition.

He explained that promoting competition would prevent monopoly, but letting other ride-hailing service companies to enter the market must be thoroughly studied by Congress to avoid its possible contribution to traffic congestion.

Yap reiterated the need for an efficient public transport system to decrease dependence on ride-hailing applications such as Grab. (PNA)

- Advertisement -
- Advertisement -

Latest News

Palace: PRRD Not Interested In Extending Term Beyond 2022

“The President is not interested in extending his term and he leaves it to the Filipino people, the sovereign people to decide if they want to amend the Constitution to suspend elections.”

Mayor Vico: Pasig To Give Away Tablets, Laptops For Students And Teachers

More than 77,000 tablets are set to be given to elementary students and 63,000 tablets for high school students.

Usec. Vergeire: COVID-19 Cases Drop Due To ‘One Hospital, Oplan Kalinga’

"It (One Hospital Command) has given a breather to our healthcare system... We saw the healthcare utilization rate has gone down to level that's still in the warning level but the healthcare system was able to manage and we're able to open units in hospitals to accommodate patients."

Roque: Palace Stands By Order Requiring Face Shields In Workplaces

Employees, to continue wearing face shields in workplaces.

Pres. Duterte Extends Term Of Task Force Overseeing Yolanda Rehab

Duterte extends the term of the inter-agency task force in charge of monitoring rehabilitation and recovery projects and programs in areas affected by Super Typhoon Yolanda until the end of his presidency.

Sen. Drilon Seeks Hike In DOH, DSWD Budgets For 2021

“Maybe at least for 2021, let us give utmost priority to the budgets of the DOH and DSWD... Let us give priority to our social service sector in order to address the pandemic.”

Mayor Lim Launches ‘Buy Local’ Campaign Exhibit

Dagupan City strengthens its efforts to support promote locally produced products or services with the launch of "Buy Local" campaign.

Mayor Zamora Checks Exercise Activities At Pinaglaban Shrine

Mayor Zamora conducts a surprise visit at the Pinaglaban Memorial Shrine to check the people who use the place as an exercise area.

Eleazar: Beerhouses, Bars Still Banned Even In Areas Under MGCQ

Operations of beerhouses and similar establishments remain prohibited even in areas under the most relaxed MGCQ, said Eleazar.

Sen. Angara: Work On Making It Easier For Seniors And PWDs To Vote During Elections

Angara pushes for the holding of early voting for close to 10 million senior citizens and PWDs to ensure greater participation in the electoral process and to reduce the risks on their health due to the COVID-19 pandemic.